Last updated: September 4, 2026
These terms govern your use of DOMx Online, a service of Specialized Office Systems Inc., a British Columbia corporation (“we”, “us”, “our”). By using DOMx Online you agree to these terms.
DOMx Online provides dental and denturist clinics and their staff with secure online access to clinic information managed in DOMx, including scheduling, patient records, and related practice-management features. Your access is provided through your clinic; your clinic controls who may use the service and what they can see.
You are responsible for keeping your sign-in credentials confidential. DOMx Online requires two-factor authentication; you agree to keep your chosen verification method (authenticator app, text message, or email) current and to notify your clinic or us promptly of any suspected unauthorized access.
If you choose text-message verification, you consent to receive automated sign-in verification codes by SMS at the mobile number you provide. Message frequency varies with how often you sign in. Message and data rates may apply depending on your mobile plan. Reply HELP for help or STOP to cancel at any time; if you opt out, choose a different verification method to continue signing in. Consent to receive text messages is not a condition of using DOMx Online.
We will not share mobile information with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how phone numbers are handled.
You agree to use DOMx Online only for lawful purposes and in accordance with your clinic’s policies and applicable privacy and health-information laws. You may not attempt to gain unauthorized access to the service, interfere with its operation, or use it to store or transmit malicious code.
Data your clinic stores in DOMx and accesses through DOMx Online remains the clinic’s. We process it solely to provide the service, as described in our Privacy Policy and in the DOMx Canada Software Subscription and Information Management Agreement (the “Agreement”) with your clinic.
We work to keep DOMx Online available and secure, but the service is provided “as is” and we do not guarantee uninterrupted availability. We may update the service and these terms from time to time; material changes will be communicated to your clinic.
To the maximum extent permitted by law, Specialized Office Systems Inc. is not liable for indirect, incidental, or consequential damages arising from your use of DOMx Online. Our total liability is limited to the amounts paid by your clinic for the service in the twelve months preceding the claim, except where a broader carve-out or different cap applies under the Agreement.
DOMx processes patient and clinic information on behalf of its healthcare customers. The contractual terms governing that processing are set out in the DOMx Canada Software Subscription and Information Management Agreement, including its Schedule A (Canadian Information Management and Privacy Terms).
If the Agreement conflicts with these Terms concerning patient or clinic information processed on behalf of a healthcare customer, the Agreement prevails.
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. The parties submit to the exclusive jurisdiction of the courts of British Columbia for any dispute arising out of these Terms. Mandatory consumer, health-information, or privacy laws applicable in your province or territory continue to apply despite this clause.
Specialized Office Systems Inc.
Email: support@specializedoffice.com